Please allow a 3-5 day processing time before shipment.
Republic of Ireland orders are sent with Anpost, tracked and signed. Delivery time is 2-4 days after processing time.
Standard shipping 14-28 days (cost calculated by weight)
Once your order has been placed you will receive an email receipt. If you have not received this email please contact us immediately.
Once your order has been shipped you will be provided with a tracking number. This will enable you to check the progress of your package.
If for any reason there is an issue with your order and it cannot be shipped on time we will let you know.
We entrust that our couriers will deliver your package on time. We are not responsible for late shipments due to weather problems, holidays, natural disasters, strikes or carrier delays. In the unfortunate event of a delayed delivery, shipping costs will not be refunded. We cannot be held responsible for undeliverable parcels and additional charges may apply if a delivery is returned to the shipper.
We are not held responsible for any customs fees in your country, holding times or incorrect shipping information provided.
All applicable customs fees, taxes and duties are the sole responsibility of the customer. It is at the sole discretion of customs agents to release your package.
If for any reason we cannot fulfil your order, you will be immediately notified and refunded the full amount including shipping charges.
Our creative head office is based in Dublin, we ship some products from Dublin, however we manufacture and ship other products directly from our two warehouses in China, as a result your order may sometimes arrive to you in separate packages.
If this is the case, you will have been sent separate confirmation emails with each individual tracking numbers.
